Jessica Nguyen
User Support Specialist

Hybrid Work Schedule:
Working Remotely - Monday, Wednesday & Friday
Working in Office - Tuesday, & Thursday
801 University City Blvd, Suite 21; Office 2103P
Blacksburg, VA 24060
University Mail Code 0292
Working Remotely - Monday, Wednesday & Friday
Working in Office - Tuesday, & Thursday
801 University City Blvd, Suite 21; Office 2103P
Blacksburg, VA 24060
University Mail Code 0292
Degree:
- Bachelors of Science in Mathematics from Virginia Tech
Experience:
Jessica is a user support specialist with experience in information technology services, fixed assets inventory practices, IT purchasing, and most recently, learning technologies support.
Awards, Honors and Certifications:
- ITIL v4 Foundations
Professional Interests:
Workflow automation and documentation
Personal Interests:
New urbanism, public transit, photography, and personal finance