Online Learning Support Resources
Students should approach the instructor with concerns or questions about special needs or considerations that fall outside of the services listed here. All information shared will be kept confidential. For complete information on undergraduate student services at Virginia Tech, please see the Student Affairs website. Graduate students, please see the Graduate School website.
Resources for Virtual Graduate Students
Several graduate programs are offered online and many of those students have little to no access to the Blacksburg or other Virginia Tech campus sites. The Graduate School has gathered resources and information tailored for this virtual student population.
Academic Support Services
Any student requiring academic support should investigate the University’s services. Service areas include Student Success Center, Multicultural Academic Opportunities Program, Student Athlete Academic Support Services, University Academic Advising Center, and Office of Veterans' Services. There are orientation services for new graduate students and for new or transfer undergraduate students.
For tutoring, visit the Student Success Center in the Newman Library, Suite 419, call 540-231-8440, email tutoring@vt.edu, or visit the Student Success Center website.
For career counseling, visit the Career Services, in the Smith Career Center, call 540-231-6241, email cpd@vt.edu or refer to the Career Services website.
For study skills advice, visit Thomas E. Cook Counseling Center at 2475 Oak Lane (0108), Blacksburg, VA 24061 or call 540-231-6557.
Technical Support
Though all instructors should be proficient with the technologies they use for their courses, they are not expected to provide technical support for students. Requests for technical support and/or Canvas support will be addressed through the help button on the lower left of any Canvas screen. VT-specific technology support can be directed to 4Help via the Help Request Form or by calling 540-231-HELP (4357).
Accessibility and Accommodations
For students who may need further accommodations, the university provides Services for Students with Disabilities. For more information about accessibility at Virginia Tech, please visit the Accessibility at Virginia Tech site. For more information about accessibility policies associated with our Learning Management System, Canvas, please visit Canvas’ Accessibility site.
Library Assistance
The library has extensive help services, including services and guides for those using the library through the Internet. There are several methods to contact a librarian.
Writing Support
The Writing Center, located on the second floor of Newman Library, is for all writers. You can go if you have a draft, an outline, or just ideas. You can now make appointments online by setting up an account with WCOnline. In addition, multilingual or international students may be interested in their Conversation Groups (select this option from the drop-down menu on the online appointment page).
Primary Contacts for Mental or Physical Well-Being
- Emergencies: Dial 911. Subscribe to campus alerts Emergency Warning System.
- Personal Counseling (including help with drinking, substance abuse, mental health, stress, and sexual assault recovery): Thomas E. Cook Counseling Center, 2475 Oak Lane (0108), Blacksburg, VA 24061 at 540-231-6557 or Cook Counseling Center.
- Reporting sexual assault: Dial 911 or call the Student Health Care Center at 540-231-7642, the Women's Center at 540-231-7806.
- Student Health Care Center/ Schiffert: McComas Hall, 895 Washington St, SW, Blacksburg, VA 24061 at 540-231-6444, health@vt.edu or visit the Health Care website.
- Legal Concerns: Student Legal Services - dial 231-4720 or visit the Student Legal Services website.
- TimelyCare: Free, 24/7 access to virtual care services with TimelyCare. Visit the TimelyCare website.
Last updated: 9/21/23