Jackie has a BA, Child Development and a MA in Instructional Technology (Curriculum & Instruction).
- 2013-Present Assistant Director, Computer Systems Administration, Technology-enhanced Learning and Online Strategies, Virginia Tech, Blacksburg, Virginia
- 2004-2013 - Assistant Director, Computer Systems Administration, Institute for Distance and Distributed Learning, Virginia Tech, Blacksburg, Virginia
- 1999-2004 - Sr. Systems Administrator, Institute for Distance and Distributed Learning, Virginia Tech, Blacksburg, Virginia
- 1997-1999 - Server Administrator, College of Human Resources and Education, Virginia Tech, Blacksburg, Virginia
- 1996-1997 - Graduate Assistant, Housecalls, Virginia Tech, Blacksburg, Virginia
- 1996 - 1997 - Instructor, Appalachian College Association Faculty Workshops, Virginia Tech, Blacksburg, Virginia
- 1995-1996 - Buyer. Computer Department, Virginia Tech Services, Blacksburg, Virginia
Awards and Honors:
XCaliber Award, Honorable Mention, (2009), Virginia Tech, awarded for the web based Cybersheep breeding simulator with Ron Lewis, Barbara Lockee, and Likhita Krishnamurthy.
I love to fix problems, especially related to the use of computers in Education. I'm an IT generalist with a background in pedagogy. The more I can help anyone use any computer services, ranging from desktops/laptops/servers (Mac, Linux, windows), mobile devices(iOS, iPadOS, Android), to web applications and anything that will help make life better for others, especially in an education setting. I love to focus on making systems (complex and simple) work, especially various parts of technology working with other parts, including users of all levels.
I believe that computers in education should be grounded in good pedagogy and respect for the users. "The Bridge of Death" situation (questions asked just to get to a subject, with no integration in the story) is the worst thing ever done in Education Technology.
I like to play games of all kinds. Mostly RPGs, "shooters" and puzzle games. Games are best with a story to tell, linear or through exploration.